At Decathlon, first and foremost, we are interested in your personality and character.
Mission
Who we are
Decathlon arrived in Canada in 2018, with its first store opening in Brossard, Québec. Today, Decathlon Canada has over 1,000 teammates, more than 15 stores, two distribution centers, and an e-commerce platform that services our mission: make the benefits of sports accessible to as many people as possible. Do you want to make a difference in the lives of people around you? Join our team! Our Values: Responsibility | Vitality | Authenticity | Generosity
Why join our team?
Do you like to be active, alone or with family and friends? That's all it takes to work for us! You don't have to be an Olympic athlete. And as Decathlon is growing, there are many career development possibilities along the way! At Decathlon, there is no limit to your professional or personal ambitions.
Your Benefits:
Bi-weekly bonus: Each pay period is a game we win as a team, and we immediately share the benefits with all our teammates!
An opportunity to grow: Access to our own school—Academy—for personal and professional development.
Eco-conscious: Join a company that protects our planet through sustainable products and concrete actions.
Perks: Discounts on products, gear testing opportunities, and free access to our sports facilities.
Team Culture: Privileged team moments and authentic relationships—we play as a team!
Well-being: Time for yourself (holidays, personal days, and flexible hours).
Security: Complete insurance program (telemedicine, medical, dental) starting at 30 hours a week.
Financial Future: Green travel bonuses, a private share ownership program, and RRSP contributions.
What you’ll be doing:
As a Customer Service Sport Advisor, you are the first and last point of contact for our users. You represent the face of Decathlon Metrotown, ensuring every visit ends on a high note.
Welcoming Users: Greet our customers with energy and help them navigate our store and services.
The "Finish Line": Handle checkouts and returns efficiently, ensuring a smooth and positive transaction experience.
Member Advocacy: Promote the benefits of becoming a Decathlon member and help users join our community.
Omnichannel Support: Assist with "Click & Collect" orders and help customers find products through our e-commerce platform.
Department Support: Provide support to teammates in other departments and assist with store events.
Safety & Standards: Ensure the welcome desk and checkout areas are clean, organized, and inviting at all times.
Profil
At Decathlon, first and foremost, we are recruiting personality and character.
The Ultimate Host: You love people and find genuine joy in helping others solve problems.
Vital and Authentic: You bring high energy to the floor and are a true ambassador for the active lifestyle.
Problem Solver: You remain calm under pressure and can handle busy Metrotown crowds with a smile.
Team Player: You understand that the front desk is the heart of the store’s flow and you’re always ready to jump in where needed.
Ready to join the roster? Apply today!
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know.17